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Home service business website statistics (2026)

We collected 71,066 Google Business Profiles across 45 US states in August and September 2026, 20,883 of them home service companies: roofing, plumbing, HVAC, remodeling, flooring and landscaping. 12.4% of home service businesses list no website on their Google profile. In seven Miami-Dade cities the figure is 19.9%, more than twice the 8.4% we found in Tampa, Jacksonville, Orlando and Fort Myers. Of the sites that are listed, 3.8% are broken and 14.4% still load without HTTPS. You can use any number on this page. Please link back to this page as the source.

Updated · By Esel Solutions editorial team

Key numbers

  • 12.4% of 20,883 home service businesses list no website on Google.
  • 23.0% of all 71,066 local businesses we collected list no website. Barbershops are highest at 43.0%.
  • 19.9% of home service businesses in Hialeah, Homestead, Opa-locka, Kendall, Miami Gardens, Doral and Miami list no website, against 8.4% in Tampa, Jacksonville, Orlando and Fort Myers.
  • 14.8% of businesses found through Spanish-language searches list no website, against 10.0% through English searches. In Texas the gap is 18.1% against 3.8%.
  • 52.2% of businesses with fewer than 10 Google reviews list no website. Among businesses with 200 or more reviews it is 13.2%.
  • 3.8% of the websites listed on home service profiles are broken: the domain no longer exists or the page returns an error.
  • 14.4% of the working sites still load without HTTPS, so browsers mark them "Not secure".

No website, by trade

Share of Google Business Profiles with no website listed, home services only.

Trade Profiles No website listed
Landscaping 2,913 15.1%
Flooring 3,172 14.6%
HVAC 3,842 13.6%
Remodeling 3,284 12.4%
Plumbing 3,639 11.1%
Roofing 4,033 8.9%
All home services 20,883 12.4%

Roofers are the most likely to have a site, which matches how the trade sells: one job is worth thousands of dollars and homeowners compare companies before calling. Landscaping and flooring are the least likely.

No website, beyond home services

Business type Profiles No website listed
Barbershops 4,293 43.0%
Beauty (salons, nails, spas) 31,121 29.3%
Weddings and events 12,930 18.4%
Home services 20,883 12.4%
All 71,066 23.0%

Miami-Dade against the rest of Florida

Home service businesses only. Cities with at least 100 profiles in our data.

City Profiles No website listed
Opa-locka 140 28.6%
Homestead 145 28.3%
Kendall 128 21.9%
Hialeah 262 19.8%
Miami Gardens 111 19.8%
Kissimmee 174 17.2%
Doral 182 15.4%
Miami 216 11.6%
Tampa 299 9.4%
Orlando 269 8.9%
Jacksonville 299 8.7%
Fort Myers 263 6.5%

The cities at the top of the list are among the most Spanish-speaking in Florida. The next section suggests that is not a coincidence.

Spanish-language searches

We ran the same trades twice: once with English search terms (roofing, plumbing) and once with Spanish ones (techos, plomería). Spanish searches bring up a different set of businesses, many of them run by Spanish speakers.

State English searches Spanish searches
Florida 6.4% (471 profiles) 13.9% (3,150)
Texas 3.8% (158) 18.1% (2,618)
California 11.4% (175) 17.4% (2,613)

Share with no website listed. The English samples in these three states are small, so read the gap as a direction, not an exact figure. By trade, the gap is largest in landscaping (10.6% English against 20.3% Spanish) and flooring (10.3% against 19.3%). In plumbing there is no gap at all (11.2% against 11.0%).

Reviews and websites

All 71,066 profiles. Share with no website listed, by number of Google reviews.

Google reviews Profiles No website listed
0 to 9 4,007 52.2%
10 to 49 12,435 36.5%
50 to 199 18,841 26.3%
200 or more 13,958 13.2%

Businesses with a website have a median of 113 reviews. Those without one have a median of 51. Their average star rating is almost identical (4.78 against 4.76). This does not prove that a website brings reviews: older and bigger businesses tend to have both. It does show that the businesses with the most visible reputation on Google are also the ones that have a website.

The websites that are listed

We checked a random sample of 1,500 home service websites taken from the profiles.

Result Sites Share
Works 1,209 80.6%
Blocked our check (security filter) 199 13.3%
Domain no longer exists 33 2.2%
Returns an error page (4xx or 5xx) 24 1.6%
No answer in 12 seconds 35 2.3%

So at least 3.8% of the websites printed on these Google profiles lead nowhere. A customer who taps "Website" on Google lands on an error and goes back to the next result. Of the 1,209 sites that worked, 174 (14.4%) load without HTTPS, which Chrome and Safari label "Not secure" next to the address.

488 of the 18,284 home service profiles with a website point to a franchise's main site (Mr. Rooter, Aire Serv, Benjamin Franklin Plumbing and others) instead of a page for that location.

Method

  • Source: Google Business Profiles returned by the Google Places API for searches of the form "[trade] in [city]", run in August and September 2026. 71,066 profiles in 45 states; 20,883 home service profiles in 174 cities and 40 states.
  • "No website listed" means the profile's website field is empty, or points to a booking page or a social profile instead of a site. It is what the owner put on Google, not proof that no site exists. In earlier checks we found that some businesses with an empty field do have a site they never added to Google.
  • Not a census. Google returns the businesses it ranks for each search, which leans toward established businesses. The true share without a website is probably higher than what we report, not lower.
  • Website check: a plain request to each site's home page with a 12-second limit, in October 2026. Sites that blocked the request are counted separately, not as broken.
  • Spanish and English searches were run in different mixes of states, which is why the comparison above is shown within the same state.

Data collected and analyzed by Esel Solutions, a Florida web studio. Questions about the data: info@eselsolutions.com.

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